Senior Performance and Quality Lead

The role

About The Service

Southwark Council’s Adult Social Care division is dedicated to empowering people with care and support needs, along with their carers, to lead healthy, independent, and fulfilling lives. We achieve this by prioritising well-being, safety, and personalised care while fostering close collaboration with health and social care services.

Our Performance and Quality team plays a critical role in delivering this vision. By ensuring robust performance management, data analytics, and quality assurance frameworks, the team enables the continuous improvement of practice and service delivery, ensuring the best possible outcomes for our residents.

About The Role

As the Senior Performance and Quality Lead, you will be at the forefront of driving service improvement and excellence within Adult Social Care. This is a dynamic and challenging role for an experienced professional who thrives in a fast-paced environment and is committed to delivering impactful results.

In This Role, You Will

• Lead and manage the performance information and data function for Adult Social Care, ensuring that services continuously improve outcomes for residents.
• Develop and implement robust performance management and assurance arrangements, providing high-quality insights and reports to senior managers and elected members.
• Oversee service improvement projects and coordinate the development of integrated quality assurance programs.
• Provide expert strategic advice on performance, fostering a culture of proactive improvement and collaboration across the division and with partner organisations.
• Manage data governance systems and ensure data quality assurance across Adult Social Care.
• Inspire and lead a dedicated team, ensuring their development aligns with organisational goals.
  
  

About You

We are seeking an ambitious and self-motivated individual with a proven track record in performance management, data analytics, and quality assurance frameworks, ideally within Adult Social Care or a similar context.

You Will Have

• Extensive experience in performance reporting, project management, and service improvement within complex organisations.
• Strong knowledge of adult social care, including legislative, policy, and financial contexts, and an ability to navigate the relationship with health services.
• Excellent interpersonal and analytical skills, with the ability to influence and collaborate effectively with senior leaders and diverse stakeholders.
• A proactive approach to fostering a culture of continuous improvement and innovation.
• Leadership skills to motivate, support, and develop a high-performing team.
  
  

If this role excites you and aligns with your skills and ambitions, we would love to hear from you. For more information, please refer to the attached job description and person specification. For informal discussions about the role, contact [email protected] .

Apply now to make a difference in our community!

This post requires a satisfactory Disclosure and Barring Service (DBS) DBS check at Enhanced level.

Benefits And More Information

In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.

Recruitment timetable

Advert close 26th January 2025.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition
  
  

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme . We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Attachments

• JDPS Senior Performance and Quality Lead