Warehouse Service Support Supervisor

If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -

Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg

The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.

Job Overview

The post holder is responsible for providing Supervisory and Administrative Support within the Warehouse Service Support Team based in our Regional Warehouse.

The main responsibility is to oversee and supervise all data input of requests for stock via the Oracle Warehouse Management System [WMS] and the Automatic Data Capture [ADC] system whilst adhering to the Business’ ISO/Quality framework.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

This will involve sets of daily tasks to be undertaken in a range of duties such as; clerical and administrative support, dealing with all aspects of Warehouse Support Services, including courteous and efficient Stakeholder requests via Action Point System, data input via the Oracle WMS System and via the ADC system whilst adhering to the Business’ ISO/Quality framework.

Supervising and Allocation of the Collection and data for stock replenishment for hospital departments and community sites. Effective stock purchasing, nil stock reductions, raising orders, Ensuring all deliveries are receipted onto Oracle system and reporting shortages, receive and deliver goods to ward, liaising with warehouse staff, customers and suppliers.

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Experience

Essential criteria

• Experience of working within a Customer Service and/or Purchasing environment.
  
  

Desirable criteria

• Experience of working with complex data sets.
  
  

Qualifications And Knowledge

Essential criteria

• NVQ level3 Customer Service and/or relevant experience
• Knowledge of Oracle FMS modules: Order Management, Inventory, Purchasing and Warehouse Management.
  
  

We are committed to flexible working and equal opportunities.

If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.

Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.

When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Applicant requirements

Welsh language skills are desirable

Documents to download

• Job Description and Person Specification - English (PDF, 393.7KB)
• Swydd ddisgrifiad & Manyleb y person - Cymraeg (PDF, 472.4KB)
• Occupational Health Form (PDF, 1.1MB)
• NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
• NWSSP - About Us (PDF, 6.6MB)
• NWSSP - Our Benefits 2023 (PDF, 487.5KB)
• NWSSP - Buddion (PDF, 491.0KB)
• PCGC -Amdanom (PDF, 6.7MB)
• Guidance Notes for Applicants April 2024 (PDF, 278.7KB)
• IMTP Summary 2024-2027 (PDF, 13.7MB)
• IMTP Summary 2024-2027 - Cymraeg (PDF, 13.7MB)
  
  

Further details / informal visits contact

Name Richard T Jones Job title Warehouse Service Support Team Manager Email address [email protected] Telephone number 02921 500850