Waiting List Officer

University Hospitals of North Midlands NHS Trust


Date: 2 weeks ago
City: Stoke-on-Trent
Contract type: Full time
The Endoscopy Department is looking for a flexible, hardworking and enthusiastic individual willing to become a member of an industrious team providing a front line service to patients and staff.

The successful applicant will be working in a challenging environment requiring a high level of flexibility which may involve some evening and weekend working. Excellent communication skills and the ability to work accurately and efficiently under pressure and tight time constraints are required. You must be able to manage your own workload whilst having the ability to work as part of a team. You will be required to show empathy, and have a caring and pleasant approach to the role.

The Endoscopy Department is looking for a flexible, hardworking and enthusiastic individual willing to become a member of an industrious team providing a front line service to patients and staff.

The successful applicant will be working in a challenging environment requiring a high level of flexibility which will involve some evening and weekend working. Excellent communication skills and the ability to work accurately and efficiently under pressure and tight time constraints are required. You must be able to manage your own workload whilst having the ability to work as part of a team. You will be required to show empathy, and have a caring and pleasant approach to the role.

The role involves working to support the department to achieve our targets which are list utilisation, waiting lists management; 2WW, routine/urgent diagnostics, planned and surveillance and RTT targets.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

For further details / informal visits contact: Name: Naomi Goodwin Job title: Endoscopy Operational Services Manager Email address: [email protected] Telephone number: 01782 671607

For Any Enquiries, Please Contact

Naomi Goodwin - Endoscopy Operational Services Manager

Sophie Dodds - Endoscopy Deputy Waiting List Manager

Emma Vaughton - Endoscopy Deputy Waiting List Manager

Telephone Number: 01782 671607

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