Service Desk Engineer

2 Technical


Date: 2 weeks ago
City: Plymouth
Contract type: Full time

Company Description

Founded in 2018, 2 Technical is a boutique IT Support & Services team based in Devon & Cornwall, with a vision of providing vibrant and innovative IT solutions for small to midsize businesses. The company prides itself on understanding client needs and implementing tailored solutions that work effectively.


Role Description

This is a full-time hybrid role for a Service Desk Engineer at 2 Technical. The Service Desk Engineer will be responsible for providing technical support, troubleshooting issues, delivering top-notch customer service, and managing help desk support. The role is predominantly located in Plymouth with flexibility for remote work.


Qualifications

  • Technical Support and Troubleshooting skills
  • Customer Service and Help Desk Support experience
  • Strong familiarity with Service Desk operations
  • Ability to work independently and collaboratively
  • Excellent communication and interpersonal skills
  • Relevant certifications in IT support or related fields
  • Experience in working with small to midsize businesses is a plus

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