Retail Sales Advisor

Chester

40 hours per week over 5 days

Monday to Friday with Saturday on a rota

Salary – £25,255.00 Per Annum Plus Pension And Company Benefits

We have an opportunity for a Retail Sales Advisor to join our team, to provide exceptional service to our customers in our Brewers Decorator Centre in Chester. You will play a vital part in keeping the store, and its delivery service running smoothly and efficiently by delivering to our customers in the local area. Experience with our products isn't strictly necessary, if you bring great customer service and teamwork skills to the table, we'll give you everything you need to succeed.

Conveniently located on the high street of Broughton Road, our Chester Decorator Centre has been providing local decorators and home décor enthusiasts with a wide range of decorating materials and equipment since 2014. The busy store is home to an impressive home design showroom which is host to an array of wallpaper options, curtains, luxury fabrics, blinds and other soft furnishings in addition to stocking all the major trade and designer paint brands.

The team between them have a vast amount of service and industry experience with Brewers so it’s no wonder we have built up a strong customer base. The branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm.

A family-run business for almost 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor for Brewers, some of your responsibilities will include:

• Providing exceptional service to customers in the branch, to deliver upon our reputation for quality Brewers service
• Using product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Keep our warehouse organised and safe, in line with company standards
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Unload deliveries and ensure stock is distributed throughout the store
  
  

Who We Are Looking For To Join Our Team

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right person.
  
  

In return, we offer a comprehensive benefits package consisting of:

• Competitive rates of pay
• 31 days holiday including bank holidays increasing with service
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Brewers Colleague discounts giving you huge savings on your home improvements
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis,
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme
• After a qualifying period, you will also be eligible for additional benefits such as profit-related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District
  
  

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Please note –this role may be removed from listings before the closing date if we are successful in finding an appointment.

Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants who do not complete the process.

Other job titles associated with this role include Retail Assistant, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant, Driver