National Internal Investigation Service Team Manager - 29752

Job Description

We are looking for a Team Manager to be part of the National Internal Investigation Service (NIIS). You will lead a small team of investigators and case support officers who provide specialist investigatory services for complex employee relations cases.

In your role you will be:

• leading the team, providing direction and supporting them to deliver to their full potential; looking after their health, safety and wellbeing and helping them develop.
• assuring quality service delivery and driving continuous improvement of investigation practice
• undertaking investigations for complex employee relations cases
  
  
  

You will be closely with Legal services and Defra HR. Through this partnership working, you will identify good practice and learning to share with the wider business.

At the Environment Agency, we aspire to foster a workforce where inclusivity thrives. We embrace equal opportunities and flexible work arrangements, ensuring everyone can contribute and succeed. Everyone starting in a new role will be welcomed into the team and given all the training and support needed. As part of your comprehensive induction, you will also be provided with all the equipment required for your role.

Responding to incidents is a central part of what we do. You will be asked to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment, and full training will be available to support you with your incident role.

The team

The NIIS team are part of the Risk and Assurance department in the Strategy, Transformation and Assurance directorate.

The team of investigators and case support officers provide specialist investigatory services for complex and sensitive employee relations cases such as whistleblowing, grievance, disciplinary, and fraud.

This is a hybrid working role managing a dispersed team, the successful candidate can be based at any Environment Agency office. Some travel will be required to attend meetings.

Experience/skills Required

The successful candidate will have experience of the following:

• leading a team; providing leadership, direction and support.
• assuring quality service delivery and driving continuous improvement of investigation practice
• undertaking complex employee relations investigations and reviews
  
  
  

Your skills will include:

• Excellent organisational skills to manage multiple priorities and conflicting demands
• Excellent communication skills as you will be working with a diverse range of people
• Working collaboratively with the ability to develop and maintain good working relationships
• Sound understanding of the Environment Agency’s guidance and associated best practice relevant to undertaking grievance, disciplinary and other investigations.
• Confidence reviewing complex review documents, able to challenge firmly and constructively when required.
• Driving continuous improvement through policy and practice
  
  
  

Ideally, You Will Also Have Relevant HR/investigation Qualifications

Contact and additional information

For further information please contact: [email protected]

Interviews are anticipated to take place on 26 and 27 November via MS Teams.

There will be a call for potential candidates to learn more about the role on 31 October at 11.00. Please email [email protected] if you would like to join.

If you consent to be recruited onto a reserve list, we’ll hold your details for 6 months and we may offer you an alternative post.

Competence 1

Achieves Results

Description

Description: Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results.

Giving a specific example, describe how you have successfully delivered a major project or task in the face of considerable challenges or obstacles and how you overcome and managed the challenges?

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.

Competence 2

Takes Decisions and Solves Problems

Description

Description: This capability demonstrates that you are able to deliver solutions to problems by making decisions which are timely, informed, and appropriately targeted.

Please describe, using specific examples of complex problems, how you identified that a decision was required in an uncertain environment, how you arrived at that decision, communicated, and implemented it?

Competence 3

Communicates Effectively

Description

Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.

You will have many different stakeholders. Please give us examples of different audiences with whom this role would have to communicate and how your experience equips you with the methods of communication needed for different stakeholders?

Competence 4

Builds and Sustains Relationships

Description

Description: To enable effective working relationships this role needs you to build and maintain stakeholder relationships internally and externally.

Please tell us about how you have successfully built and maintained relationships, how you approached this and the key considerations you made? What were the barriers and how did you overcome them?

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.